Privacy Policy

, Thank you for Contacting at hsfmau.org.

At Humanitarian Service Foundation (HSF), we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, store, and safeguard your data.

• Information We Collect
• Name, email address, phone number
• Mailing/billing address (if applicable)
• Donation/payment details
• Volunteering or contact form information
• Cookies and browsing data (for website analytics)

• How We Use Your Information
• To process donations and issue receipts
• To respond to your inquiries or requests
• To keep you informed about our activities, appeals, and updates
• To comply with legal or regulatory requirements

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited information with trusted service providers strictly for the purpose of delivering our services (e.g., payment processors).

Security

We use industry-standard security measures to protect your personal data from unauthorized access or disclosure.

Your Rights

You may request to review, update, or delete your personal information at any time by contacting us at info@hsfmau.org.

Changes to This Policy

We may update this privacy policy from time to time. Please review it periodically.

Refund Policy

At HSF, we deeply value your generosity and commitment to our mission. We handle donations with utmost transparency and responsibility.

Refund Eligibility

Refunds will be issued only in case of transaction errors (e.g., double donation or incorrect amount). Refund requests must be made within 7 days of the transaction date. Donations made for completed projects or emergency campaigns are non-refundable.

How to Request a Refund

To request a refund, please email us at info@hsfmau.org with: Donor name , Transaction ID or receipt , Reason for refund , Once verified, refunds will be processed within 7–10 business days through the original method of payment.

Contact for Support

If you have questions regarding your donation or our policies, feel free to contact: Phone: +91-9794528786 , Email: info@hsfmau.org